Patrons can find low-cost internet service and computers on EveryoneOn.org
Broadband & Telephone Service Providers Going Above and Beyond the Pledge
Companies taking additional steps at no extra cost to consumers in the Hampton Roads area:
AT&T: Providing all consumer home internet wireline customers, as well as Fixed Wireless Internet customers, with unlimited internet data, offering free data plans for certain school-issued tablets for 60 days, waiving wireless voice and data overage fees for all customers, expanding eligibility for its low-income Internet program and offering new program participants two free months of service, and creating a $10 million fund to support distance learning. Starting March 26, also offering AT&T Prepaid and Cricket low cost plans. Additional date being added temporarily to capped phone plans for 60 days. Service available in VA.
Cox: Increasing broadband speeds for Connect2Compete (low-income) and certain other customers up to 50 Mbps temporarily, offering broadband service for free for 30 days to new Connect2Compete customers and fast-tracking the qualification process, and offering remote desktop support for free to Connect2Compete and certain other customers.
Sprint: Offering unlimited smartphone data and additional mobile hotspot data for 60 days; introducing new low-cost smartphone plans; reducing prices for hotspot devices and doubling the data allotment for those devices; increasing data usage limits for high school students without home internet that are supported by the 1Million Project Foundation; and accelerating the delivery of 100,000 devices originally intended for next school year to those students.
T-Mobile: Offering unlimited smartphone data and additional mobile hotspot data for 60 days, providing additional free data to Lifeline partners’ customers, increasing data usage limits for schools and students using EmpowerED digital learning programs, offering $15/mo pay-as-you-go plan with 2GB of data, offering free international calling to COVID-19 impacted countries, introducing new low-cost smartphone plans, and reducing prices for hotspot devices and doubling the data allotment for those devices.
Windstream: Offering two months of free service and waived activation fees for new low-income customers. Serves all 50 states
More companies taking additional steps at no extra cost to consumers:
ALLO Communications: Offering 50 Mbps broadband service for free for 60 days to households without internet service, reducing fees for 60 days for existing and new broadband customers in need, and waiving service modification fees for businesses and residences. Serves Nebraska and Colorado.
Altice USA (Optimum and Suddenlink): Offering 30 Mbps broadband service for free for 60 days to households that have K-12 and/or college students who may be displaced by school closures and do not currently have home broadband. Serves 12 stes with greatest coverage in LA, AZ, and MO. No service in VA.
Atlantic Broadband PDF Download : Introducing a new low-cost broadband plan for new customers that is free for the first two months. Serves DC area.
BEK Communications: Doubling internet speeds for all customers at no additional charge, offering broadband service for free for four months to new customers with telehealth, education, and work-from-home needs. (Download PDF) Serves ND.
C Spire: Offering free wireless data to K-12 students for educational purposes. Serves MS, AL, and TN.
CableONE/Sparklight: Introducing a new low-cost broadband plan for low-income consumers for 60 days and allowing unlimited data on all Internet services for 30 days. No coverage in VA but serves 19 states with greatest coverage in ID, MS, and TX.
CenturyLink: Suspending data usage limits. Serves all 50 states including some parts of Central and Western VA.
Charter (Spectrum): Offering up to 100 Mbps broadband service for free for 60 days to new households with K-12 and/or college students and waiving installation fees for such households. Serves TX, OH, NC, CA.
Claro (in Spanish): Eliminating data caps in wireless plans, increasing capacity of hotspots, and increasing data allotment for Lifeline customers. Serves CO and Puerto Rico.
Comcast (Xfinity): Increasing broadband speeds for Internet Essentials (low-income) customers from 15 Mbps to 25 Mbps, offering broadband service for free for 60 days to new Internet Essentials customers, and offering all customers unlimited data for 60 days. Serves some parts of VA.
Comporium: Offering 60 days of free broadband service to households with students that don’t currently have broadband and waiving installation fees. Serves NC and SC.
GeoLinks: Increasing broadband speeds for customers who are working remotely. No service in VA. Serves 18 states with greatest coverage in CA.
GCI: Upgrading broadband plans for existing customers and offering free entry-level plans for new customers through the end of May, including free Wi-Fi equipment for new customers who are students or teachers. Serves Alaska.
Hotwire Communications: Offering free 100 Mbps broadband for two months to new customers that are students or in low-income households. (Download PDF) Serves FL.
Hughes: Raising data caps and prioritizing educational services. Serves all 50 states.
Mediacom: Increasing broadband speeds for Connect2Compete (low-income) customers from 10 Mbps to 25 Mbps, offering broadband service for free for 60 days to new Connect2Compete customers; reducing prices for 60 Mbps broadband service for new customers, and suspending data usage limits through May 15. Serves 22 states including some parts of Northern VA and Chesapeake.
Nelson Cable: Increasing broadband speeds for customers that need it for distance learning, telecommuting, or telemedicine, and offering 50 Mbps broadband service for free through June 30 to new customers in need. Serves Wintergreen, VA area.
Ninestar Connect: Increasing broadband speeds up to 1 Gbps through April 10 for customers on fiber. Serves Indiana.
Socket Telecom: Increasing broadband speeds to 1 Gbps for 60 days for residential customers on fiber. Serves Missouri.
Starry: Offering free 30 Mbps broadband service through the end of May for both new and existing customers in affordable housing. Serves Boston and New York City.
TDS Telecom: Offering free broadband to new customers who are low-income and/or families with children or college students for the next 60 days. Serves 30 states including western part of VA.
Vast Broadband: Offering free broadband for two months for Black Hills State University students who don’t currently have home Internet. Serves Minnesota, Iowa, and South Dakota.
Verizon: Tripling the data usage limit for students in Title I schools that are part of the Verizon Innovative Learning Program and committing an additional $10 million to nonprofits supporting students and first responders.
Washington Broadband: Increasing broadband speeds for student customers and offering broadband service for free to students who cannot afford it and small business owners who have had to close their businesses.